These questions should be answered and embedded in the Case Study Report using a

These questions should be answered and embedded in the Case Study Report using a template that is adjusted for the individual case but aligned with the template provided in the Case Study Resources.
Questions:
1. How has the digital disruption revolutionized the banking sector?
2. What are the advantages and disadvantages of new digital technologies for banks?
3. What are ING’s current strengths and weaknesses. What opportunities and threats is the bank facing?
4. What should ING do to respond to and take advantage of the radical changes that has disrupted and will likely further disrupt the banking sector in the future. What specific initiatives should Hamers prioritize in relation to the investment that he recently revealed to investors?
5. How will the digital disruption affect ING’s further internationalization?

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