How are quality outcomes measured in your organization? Describe the process of
How are quality outcomes measured in your organization? Describe the process of data collection, variance investigations, changes in protocols and service delivery, the implementation process, and post-implementation monitoring. Include personnel involved in each step of the process.
Give an example of a continuous improvement project that occurred in your work area. What worked well? What did not work well? How could the process be improved?
One of the references must be from: Sullivan (2017) Chapters 6
